Coaching agreement
Coaching Agreement
Terms of Service
Description
The relationship between Coach and Client is co-creative, meaning both are equals in the coaching process. We will address your desired goals and direction, address any blocks, and create an action plan to move forward.
Responsibilities of Coach
Coach is trained to utilize heightened communication skills; meaningful questions and deliberate listening skills to support the client as a thinking partner.
Coach is intuitive and will guide the coaching sessions as the needs are communicated from client. Communication from Client may be written, verbal or non-verbal.
Coach is not a therapist or counselor. Coaching is not a substitute for therapy, if needed.
Responsibilities of Client
Client provides the Session Agenda(s) and is fully present during coaching sessions.
Client takes ownership of his/her own physical, mental and emotional well-being, decisions, choices, actions and results.
Client will communicate with integrity, be open to honest encouragement and create the time and energy to participate fully in the program.
Client accepts the fact that coaching is not to be used as a substitute for professional advice by legal, mental, medical or other qualified professionals and will seek independent professional guidance for such matters.
Client understands that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association.
Client understands that coaching is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment.
If Client is currently in therapy or under the care of a mental health professional, client will consult with the mental health care provider regarding the advisability and/or decision of working with a coach. Client will disclose to the coach if they are currently in therapy or under the care of a mental health professional.
Confidentiality
This coaching relationship, as well as all information that the Client shares with the Coach is considered a confidential. The Coach will not disclose the Client's name as a reference without the Client's consent.
Confidential information does not include information that:
was in the Coach's possession prior to its being furnished by the Client;
is generally known to the public or in the Client's industry;
that the Coach is required by law to disclose.
Payment
This coaching agreement is valid beginning the first meeting until completion of the program. Both parties agree to engage in a coaching relationship. The fee is paid in advance of sessions.
A one time payment or recurring payments (per week or month) based upon committed schedule is available.
Recurring Payments will be deducted on the ____ of the week/month for the duration of the program or beyond until completion of payment due.
The Coach will be available to Client by e-mail, text and voicemail in between scheduled meetings as defined by the Coach. Coach may also be available for additional time, per prior agreement with the client.
Policies & Procedures
The time of the coaching sessions and/or location will be determined by Coach and Client based on a mutually agreed upon time and place, including video and phone calls. Prior to each session, Client will determine the Session Agenda.
Attend all sessions promptly and with an intention to be centered, ready to engage and take meaningful actions.
Feedback is necessary for both Coach and Client. It is critical to be open with thoughts, feelings and preferences before during and after coaching sessions.
Cancellation Policy
It is the Client's responsibility to notify Coach 24 hours in advance of the scheduled calls/meetings to reschedule or cancel.
Coach reserves the right to bill Client for a missed meeting. Coach will attempt in good faith to reschedule the missed meeting.
Termination: Either the Client or the Coach may terminate this agreement at any time with written notice.
Refund Policy
After the Coaching program has begun, any completed sessions will not be refunded.
While sessions are non-refundable, future payments will be canceled upon termination of agreement at any time during the program.
All unused sessions expire 12 months after initial payment. Unused Coaching sessions may be transferable provided the Client is ready and willing to actively participate in the Coaching program.
Agreement
This is the entire agreement of the parties, and reflects a complete understanding of the parties with respect to the subject matter.
This agreement supersedes all prior written and oral representations.
Download this service agreement for your records.
Thank you!